Technical Assistance

Maximizing customer satisfaction

Far beyond the reactive norm, NEXThink’s customer support has been designed to provide exceptional value driven by our relentless commitment to customer satisfaction. Our support organization is led by senior engineers with sound technical expertise, who are able to answer your questions or solve the issues you report for every aspect of implementation, deployment and maintenance of NEXThink’s solutions with minimum administrative oversight and effort required.

Online technical documentation

All product-related technical documentation, FAQs and an extensive knowledge base are available on our online technical documentation web site.

NEXThink Support Portal

Report an incident, track the progress of issues, ask our advice, enter an enhancement request or download the latest software updates through the utilization of our support portal, a web-based support service, available 24 hours a day, 7 days a week.

Access the NEXThink Support Portal

If you don’t have a NEXThink Support Portal account yet, request a log-in here. Restricted to certified partners and customers