Professional Services

Get the most of your NEXThink solutions

NEXThink believes that any IT solution’s ROI is only achieved through adoption of efficient and effective usage by the end-users. Because our ultimate goal is customer self sufficiency, we offer affordable, unbiased professional services. Our professional services are designed to:

  • Accelerate deployment through proven procedures and deep technology expertise
  • Leverage best practices gained from experience with dozens of global companies
  • Speed up your operational adoption of NEXThink
  • Reach full NEXThink ROI
  • Lower your total cost of ownership (TCO)

While each of our service offerings is delivered through a method designed to increase value, NEXThink professional services can be customized to fit your needs.

The NEXThink Professional Services go beyond product installation and adopt a proven three-step process to deliver and maximize value of NEXThink solutions - Baseline Assessment, Process Implementation, Value Targeting and Integrations. Each phase can be implemented incrementally and is supported by our own consultants or those from our Certified Business Partners.

NEXThink Baseline Service

With NEXThink Baseline Service, you get a full inventory and live usage cartography of your end-user environment including all devices, applications, services, activities and related dependencies.

For a minimal investment, you gain hard data from your reality to build your business case and ROI for the potential next phases.

NEXThink Baseline Service provides metrics for three main domains - desktop inventory, desktop performance and desktop compliance control.

Process implementation

Implement standard solutions with the unique customization flexibility of NEXThink software to fit your specific needs and take advantage of the consolidated and collaborative knowledge of the NEXThink Library. Hands-on instruction in the deployment, administration, configuration and use of NEXThink solutions are provided through a series of instructor-led courses at customer site or via web conference.

Value targeting and integrations

Modular value enhancement services are available to tailor NEXThink solutions to your needs and operational workflows. Continuously improve the quality of the solutions and realize custom developments for your specific requirements such as integration with other data sources and third party monitoring and management tools.

Contact us for more information