Unique 360-degree view of the workplace
Gain a self-directed and continuous analysis regarding all of your assets, activities and their relationships with the IT services delivered to your end-users. More than 200 parameters collected to report on all users, desktops, printers, applications and servers. Monitor the whole IT delivery to your end-users by mapping all network activities including bandwidth, response time and availability.
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Pure 100% real-time information
Most systems are based on periodic scanners or end-user experience products that take hours to report information. With NEXThink all assets, activities and problems are in real-time. Get your dashboards and reports up-to-date continually and start supporting your end-user even before they ask for help.
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Fast installation – all components included.
NEXThink can be installed within a few hours – even in companies with thousands of workplaces. In addition to that, no extensive configuration is needed due to its patented self-learning technologies. The system includes out-of-box all the necessary components so there is no need to buy and maintain expensive external databases or to purchase licenses for additional operating systems.
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As-you-type search technologies
As easily as you are able to search in your favorite Internet search engine, with as-you-type technology in the NEXThink Finder you get your whole infrastructure information at your fingertips. Forget complex queries or configuration interfaces, simply tell NEXThink about the information you need and get it in seconds.
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Set up alerts in one click
With NEXThink, you can create real-time and periodical alerts based on any criterion, and in one click send them by email and/or to syslog for integration with other systems. When sent by email, full details are attached in CSV format. Alerts can also be displayed in the brand new home screen and source view of NEXThink Finder.
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Service-based monitoring
With NEXThink, you can define critical services, such as Exchange, SAP or any business-critical service that you want to specifically monitor. Usage and issues related to services are displayed in the brand new home screen and source view of NEXThink Finder as well as in the NEXThink Portal.
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Award-winning user-interfaces
Our state-of-the-art user interface and information visualization techniques provide the best possible user experience to NEXThink users. One-click investigations allow ultra-fast and contextual navigation among all objects, activities and alerts in seconds. With support view, the helpdesk and operations teams can easily monitor in real-time and investigate all the historical activity of a particular workplace, such as IT service availability, installation events and resources (RAM, CPU, IO, etc.).
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Reporting portal
With NEXThink Portal you can build and customize your dashboards and metrics using the latest web 2.0 technologies (e.g., AJAX, widgets). Create in minutes your own KPI with "drag & drop" metrics, animated charts and on-the-fly PDF report builder to receive information in your email box every morning.
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Scalable multi-tenant architecture
NEXThink technologies have been designed to work out-of-box with a few dozen of workplaces up to hundreds of thousands of systems. You can centrally manage all accounts for accessing both NEXThink Finder and NEXThink Portal, assign them access rights to limit the information they can see (e.g., a department only) and provide them with default dashboards, reports and investigations. Similar accounts are grouped into profiles to ease their management.
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Seamless integrations
NEXThink V4 innately connects with your Active Directory and includes interfaces to integrate with other IT management systems for enhanced automation of processes and workflows. Send alerts to your ticketing systems, add information into your CMDB or add the end-user’s view into your systems monitoring dashboards with NEXThink.
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NEXThink Library
NEXThink Library is a cloud-based knowledge database that gives you access to theme-based files, a large set of ready-to-use predefined investigations, reports, templates and application information accessible directly from the NEXThink Finder. Thanks to the full integration between NEXThink Library and NEXThink Engine, your infrastructure information is always fully up-to-date – without the need for any manual interaction. NEXThink Library helps you speed-up your configuration (e.g., Windows 7 migration readiness assessment) and identify potential threats by submitting the digital footprint of any application found on a desktop to the NEXThink Library reference database.
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